A state-of-the-art airport operating system (AOS) is in preparation for implementation in 2016. AOS will deliver vital functionalities and features required for effective functioning of both DXB and DWC.
The key deliverables of the solution include a multi-airport advance resource planning and management tool; dynamic flight information display screens; standard enterprise service bus for real time operational information exchange; and airport performance monitor for the proactive monitoring and management of airport operations.
Drawing on real-time links across an increasing number of data fields from key stakeholders such as Emirates, flydubai and dnata, a new Info Gateway platform enables operational information exchange between these stakeholder systems, improving the overall visibility and availability of operational information needed for planning and daily management.
Overall, the new Info Gateway platform will allow operators to make informed and proactive decisions across the entire operation chain, exchanging more detailed information such as passenger data, check-in and boarding information and baggage data. This new integration platform is an important interim step to the planned rollout of a completely new multi-airport operating system in years to come.
Dubai Airports is also consolidating its passenger flow measurement systems and rolling out new technologies to improve the passenger experience. 2015 saw the roll-out of new sensors at all transfer security areas across Concourse A and B of Dubai International to accurately measure queue time, queue length and congestion and implement planning and tactical changes on the day. Sensors will be rolled-out across the entire airport over the next 12-24 months.