Human Resources

Achieving more by empowering employees

A highly motivated, talented and empowered team, with a culture of delivery, is a core component of human resources

As the business enters its next phase of rapid expansion, the transformation of our business operations, redefinition of new and existing functions, and implementation of robust business processes will ensure we have a talented workforce that is well-positioned with strong leadership.

The transformation empowers Dubai Airports’ employees to enable business growth through exciting work and career development and by giving employees the opportunity to become change agents in our business. This is supported through new operating models, technology, and a strengthened leadership.

The transformation spans our entire business, with a major focus on operations, engineering services, and corporate services, which continue to be redefined to support the proactive management of our airports.

Fostering an environment that motivates teams and stakeholders, and builds a culture of delivery, is a core component of the human resources function. In 2015, work began on defining a new culture and engagement plan for Dubai Airports to support its business transformation. Surveys were conducted among employees throughout the organisation, so that they play a key role in shaping the future of the business.

During the year, work continued to define our new Employee Value Proposition (EVP), which will enhance our talent acquisition process and become incorporated into our employer brand across every touchpoint.

A new employee HR Service Centre was also unveiled at Terminal 1, Dubai International, to provide a helpful one-stop-shop offering employees prompt, accurate and thorough advice on all HR related enquiries.